ALL personalised items are made to order.
When you place an order we will make your item by hand. If your file has changed then we will remake your file first then cut and print your item. If your garment is not on the shelf then we have to wait until it arrives.
These things take time, we are a small print shop that is very busy. We will go as fast as we can but we need to sleep at least twice a week, if you buy from us it's for a reason... be patient and expect upto 20 working days.
------------------------------------------------------
Any item that has been printed with any logo or text or picture or symbol
When you place an order we will make your item by hand. If your file has changed then we will remake your file first then cut and print your item. If your garment is not on the shelf then we have to wait until it arrives.
These things take time, we are a small print shop that is very busy. We will go as fast as we can but we need to sleep at least twice a week, if you buy from us it's for a reason... be patient and expect upto 20 working days.
------------------------------------------------------
Any item that has been printed with any logo or text or picture or symbol
cannot be returned if you have selected a size that does not fit.
Please check the chest sizes before ordering, if you are not sure then message us.
Items are made to order and we do not keep a stock for personalised listings.
A "wrong size" cannot be exchanged for a different size or refund.
---------------------------------------------
Colours will Vairy.
we have seen different (slightly) shades of the same colour so please be open minded about 'mass produced' clothing.
PC screens and mobile devices will display a slightly different shade.
Computer generated images will always be slightly different to the real thing.
—————————————————-
cancelations
If you have placed an order and decide to cancel WITH IN 24 HOURS then you will incure a £5 admin charge for orders less than £60, order over this amount will incure a 35% restock fee. We are charged by our money handlers for processing your transactions and refund. Our suppliers charge for returning items. After this time your order can not be cancelled or refunded. Our items are personalised and made to order.
----------------------------------------------
Do you have a 'file'.
A 'PRINT READY' file is your logo in a printable format, sized, with the correct DPI, ready to print.
A screenshot or picture
is NOT an editable print file.
we need to have the original design file that can be modified or altered.
If you do not fully understand .... then you do not have a file.
Further delays and cost will be at our discreation if you need a file to be made for you.
-------------------------------------
If you dont have a file.
if you dont have the correct file but you do have a logo then we will need to remake it for you. Several hours of computer time and knowledge is needed
to make your file. Our systems are not the same as everyone elses. We develop prototype software and the files created are unique to our systems. It may not be possible for you to obtain your files from us, (they do not travel). If we can transfer your file there is a £750 fee.
-------------------------------
Your files.
If you send us a file to be printed then we will print the exact file. It is your responsability to make sure the file is correct and does not need editing/modification.
-------------------------------------
Logo Positioning.
Garments are made in all shapes and sizes. The positioning and level of a logo is not an exact science. You must allow for a certain amount of tolerance.
-----------------------------------
Items that have been 'Shrunk' by you, your machine or a third party are not warranted.
If in doubt hand wash with cold water
Do not tumble dry
Do not iron directly on ANY logo, text, picture that we have printed, IT WILL MELT.
-----------------------------------------------
Unavailable
ALL manufacturers across the globe have issues with supply. If an item is not available it will be substituted with a reasonable alternative.
commonly Fruit of the Loom are on an obvious 'wind down' with production in China, we will do our best to supply as requested.
---------------------------------------------
Colours will Vairy.
we have seen different (slightly) shades of the same colour so please be open minded about 'mass produced' clothing.
PC screens and mobile devices will display a slightly different shade.
Computer generated images will always be slightly different to the real thing.
—————————————————-
cancelations
If you have placed an order and decide to cancel WITH IN 24 HOURS then you will incure a £5 admin charge for orders less than £60, order over this amount will incure a 35% restock fee. We are charged by our money handlers for processing your transactions and refund. Our suppliers charge for returning items. After this time your order can not be cancelled or refunded. Our items are personalised and made to order.
----------------------------------------------
Do you have a 'file'.
A 'PRINT READY' file is your logo in a printable format, sized, with the correct DPI, ready to print.
A screenshot or picture
is NOT an editable print file.
we need to have the original design file that can be modified or altered.
If you do not fully understand .... then you do not have a file.
Further delays and cost will be at our discreation if you need a file to be made for you.
-------------------------------------
If you dont have a file.
if you dont have the correct file but you do have a logo then we will need to remake it for you. Several hours of computer time and knowledge is needed
to make your file. Our systems are not the same as everyone elses. We develop prototype software and the files created are unique to our systems. It may not be possible for you to obtain your files from us, (they do not travel). If we can transfer your file there is a £750 fee.
-------------------------------
Your files.
If you send us a file to be printed then we will print the exact file. It is your responsability to make sure the file is correct and does not need editing/modification.
-------------------------------------
Logo Positioning.
Garments are made in all shapes and sizes. The positioning and level of a logo is not an exact science. You must allow for a certain amount of tolerance.
-----------------------------------
Items that have been 'Shrunk' by you, your machine or a third party are not warranted.
If in doubt hand wash with cold water
Do not tumble dry
Do not iron directly on ANY logo, text, picture that we have printed, IT WILL MELT.
-----------------------------------------------
Unavailable
ALL manufacturers across the globe have issues with supply. If an item is not available it will be substituted with a reasonable alternative.
commonly Fruit of the Loom are on an obvious 'wind down' with production in China, we will do our best to supply as requested.
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